The Netherlands has implemented new legislation for good landlordship to combat discrimination in renting out homes. This law promotes equal opportunities for all tenants, regardless of their origin, sex, age, religion, sexual orientation or other personal characteristics.

Landlords, real estate agents and property managers are required to treat potential tenants in a fair and non-discriminatory manner. Because it is forbidden to refuse tenants on the basis of discriminatory grounds. This means that hosts cannot discriminate on the basis of race, ethnicity, nationality or other protected characteristics.

To prevent discrimination in renting out homes, we use objective criteria when selecting tenants. These criteria must be relevant to the rental and management of the property. It is important that we are transparent about the selection criteria we use and that these criteria are the same for everyone. Team Residence Rotterdam Rentals adheres to these rules. Our employees, clients and suppliers are supporters of diversity.

If prospective tenants suspect they have been discriminated against during the selection process, they can file a complaint. If this does not lead to a satisfactory discussion, they can present the situation to an employee of the municipality’s Hotline.

Read our Protocol for allocation of rental properties to prospective tenants, go to the overview of selection criteria and see which documents you must provide to be eligible for a rental property. Also check our Privacy Policy.